Outlook for Mac sends images as links instead of embedding
Outlook 2011 for Mac is our de facto supported client on our corporate environment used to receive and send email from Exchange. Outlook for Mac sends images as links instead of embedding if it doesn’t have a setting correctly configured on its preferences.
Recently we started receiving comments from our users that when using Outlook 2011 for Mac and they sent an image as an embed to someone outside of the company the person receiving the email would get something like this:
Here are the photos on the new Mac Mini prototype.
In order to correct this you need to add a line to the Outlook Preference file on your Mac that tells Outlook by default, to “Send Pictures With Document”
Continue reading after the break to see how you do this.
Macs store the Outlook 2011 Preferences in ~/Library/Preferences/com.microsoft.Outlook.plist . We are going to edit this file and add a value to it, to force Outlook to embed images rather than displaying a link:
- Exit out of Outlook for Mac.
- Go to /Users/yourname/Library/Preferences/com.microsoft.Outlook.plist
- Open with Xcode or Text Wrangler or equivalent program.
- From menu select “Editor > Add Item”
- Type (without the quotes) “Send Pictures With Document” in the “Key” columns
- Select “Number” for “Type” column.
- Type “0” in “Value” column.
- Restart Outlook 2011 for Mac
After you complete these steps, make sure you restart Outlook 2011 for Mac again. When you attach an email it will be sent out correctly.
This problem doesn’t happen on Mac only, it can happen on Microsoft Outlook 2010 for Windows too. Even though this is a Mac Blog, to be thorough in this case the fix is below:
To correct on Windows you need to change a registry key:
Value Name: Send Pictures With Document
DWORD Value: 0